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About Us

Red Rock Family Services is dedicated to assisting clients and families in restoring health and a sense of well-being and hope in their lives.

 

The ultimate goal is to empower persons served by Red Rock Family Services to end their problematic patterns of thinking and behaving, and resolve any underlying issues contributing to their substance use and mental health issues.

 

It is our commitment to provide our clients with affordable, individualized, and evidenced based treatment.

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Core Values

Clinical Excellence  

Red Rock Family Services possess a commitment to excellence and view our work as critical in the process of helping others. Our clients are encouraged to provide valuable feedback regarding the effectiveness of our programs.  We seeks to ensure that our clinicians receive up to date clinical training and continuously gain knowledge and insight regarding trends in mental health and substance abuse treatment interventions and strategies.

 

Client Centered Care  

We provide a client centered program with an emphasis of each client assuming responsibility for their own actions. The needs of our clients drive the organization’s focus.  Clients collaborate with their counselor, family and peers in developing an individualized treatment plan.  Although we utilize a standard curriculum in some aspects of care, we believe that each person is different and their treatment program must focus on each individuals situation.

 

Learning  

Clients are given the most current data on factors causing specific behavioral and mental health problems and are informed of the impact on one’s physiological, psychological, spiritual, and social well-being.

 

Social and Family Support   

The goal of our program is to provide the least disruptive treatment to individuals without the individual having to leave their family for extended residential care.  We encourage our clients to engage their family members in their treatment experience and view the successful involvement of the family as a valuable component to their recovery. Clients are also given encouragement and therapeutic assistance in establishing a sober network or friends within the community as they focus to rebuild their lives. Clients are also provided assistance in evaluating academic and career choices as they move forward with their life plans and goals.

 

 Spiritual support   

We believe that substance abuse and mental health problems are manifested physically, emotionally, mentally, and spiritually.  We believe that within each person is a desire to feel connected to a power greater than themselves. People often find the courage to be themselves by gaining insight into their relationship with their higher power. The term “higher power” refers to their own interpretation, which could include concepts from Christianity, Judaism, and other religions of the world, or concepts such as nature or the universe. 

 

Community support

Red Rock Family Services is a community-based organization designed to help individuals and families within the community. For this purpose, staff members often speak at churches, service clubs, professional societies, and other community gatherings to help the public understand the disease of addiction, family violence, mental illness, the process of recovery, and the services that Red Rock Family Services provides to the community.

Organizational
Ethics

Red Rock Family Service is committed to ensuring that the highest ethical practices are adhered to by the organization. RRFS staff members shall

  • At all times adhere to all confidentiality laws governing the agency and persons served.

  • Seek to insure all admissions to the organization are appropriate to the level of care required by the client.

  • Seek to continually improve its services insuring high quality individualized client care appropriate to the needs of the client.

  • Promote and market its services only to the extent which accurately reflects the organization’s capabilities. 

  • Promote exemplary and accepted business practices with clients, significant others and business partners.

  • Seek to insure competent staff provides those services and that they are licensed or credentialed to do so.  Staff shall demonstrate high levels of professional conduct and personal behavior in all matters with clients, significant others and other professionals.

  • Seek to provide a safe environment for clients, staff and visitors.

  • Seek reimbursement for only the services provided and permissible to the organization.

  • Adhere to written agreements and contractual relationships entered into by the organization and provide a collaborative process to seek resolution to any dispute that may arise.

  • Not discriminate with regard to race, color, national origin, religion, age, sex, gender identity, or disability.

  • Adhere to a “no reprisal” system for personnel to use in reporting waste, fraud, abuse and other questionable activities and functions.

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